Software · 5 min read
Software · 5 min read
Off-the-shelf software is built for a broad market — it's faster to adopt and cheaper up front because the cost is shared across every customer using it.
The tradeoff is fit: the moment your process doesn't match the tool's assumptions, you either change how your business works, or you bolt on workarounds that get fragile over time.
Custom software costs more up front because it's built for one business, but it's shaped around your actual workflow instead of the other way around.
The practical rule: use off-the-shelf software for things every business does the same way (accounting, email), and consider custom software for the parts of your business that are genuinely different from your competitors.
Related service: Custom Software. Internal tools and business systems shaped around how your team actually works, not a generic template.
11 — Start here
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