Automation · 4 min read
Automation · 4 min read
Someone on your team spends a fixed chunk of every week on the same repetitive task, and everyone already knows it.
Information gets copied by hand between two or more tools — a form into a spreadsheet, a spreadsheet into an invoicing tool.
Mistakes happen not because the task is hard, but because it's repetitive and easy to get careless with by the fiftieth time.
The process only works because one specific person remembers all its unwritten steps — which is a risk, not just an inconvenience.
You've said "we really should automate this" about the same task more than once without doing anything about it.
Related service: Workflows & Automation. Replacing manual, repetitive processes with systems that run themselves and report back.
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